We, at Rotana Gold Refinery Istanbul, aspire to merge our historical expertise and knowledge with modern technologies, leveraging the invaluable contributions of our team of experts and engineers.

In our pursuit of aligning with international standards, we commit to:

1. Conduct thorough and efficient precious metal refining.
2. Produce top-tier gold bars, silver, platinum, and palladium.
3. Manufacture gold bullion bars with unwavering attention to quality and timeliness.
4. Embrace a Quality Policy and Environmental Policy as our guiding principles and ensure that all our operations align with these policies.
5. Prioritize customer satisfaction and foster strong customer relations.

Within the framework of our company’s policies and strategies, we firmly believe that in order to achieve our primary objectives, which are crucial for sustaining optimal performance, all activities and operations related to these objectives must be comprehensively understood and systematically executed. Additionally, we are committed to incorporating partner feedback into our system with utmost trustworthiness.

We, at Rotana Gold Refinery Istanbul, are dedicated to achieving increasingly higher levels of customer satisfaction through pioneering and continuous improvements in the quality of our products and services.

In order to enhance customer satisfaction while adhering to our Quality Policy, we will:

1. Continuously improve the quality of our products and refine our production processes to ensure customer satisfaction and trust.
2. Upgrade the necessary methods or applications to minimize the possibility of any errors during the manufacturing process.
3. Inspire and empower our employees, fostering a sense of responsibility and job satisfaction. We encourage them to proactively contribute to improving operations within their respective roles and make decisions with unwavering loyalty to the company.
4. Implement comprehensive training and development programs for our employees.
5. Commit to the ongoing improvement of our service quality and strive to become a leading company in the gold industry.
6. Conduct our business operations in full compliance with applicable laws and ethical standards, while respecting human rights and minimizing our environmental impact.
7. Maintain an unwavering commitment to our system’s efficiency and effectiveness, ensuring continuous improvement in our quality management system.

“Quality improvement is an everlasting journey,” is one of our company’s core principles and reflects our unwavering commitment to embracing this philosophy throughout all departments of our organization.

We, at Rotana Gold Refinery Istanbul, a manufacturer of standard minted gold bars, a gold refinery, and an authorized assayer, are committed to preserving the environment. We will strive to uphold this policy in all of our business operations.

To achieve our environmental goals, we will:

1. Minimize sludge production and, when possible, recycle or reuse metals from the sludge. If recycling is not feasible, we will use the most appropriate disposal methods.

2. Conserve natural resources, energy, and raw materials, utilizing them efficiently.

3. Prioritize addressing global warming concerns and encourage our employees to use energy efficiently in all our operations.

4. Disseminate this policy to all our employees and promote awareness of their environmental responsibilities.

5. Reduce packaging usage to minimize waste and make packaging materials as recyclable as possible.

6. Improve preservation methods for natural resources such as energy and water.

7. Continuously strive to use energy and natural resources efficiently.

We, at Rotana Gold Refinery Istanbul, are committed to the health, safety, and well-being of our employees, in compliance with applicable health and safety legal requirements, and the continuous improvement of our health and safety control arrangements and performance.

To achieve our Occupational Health & Safety Policy, we shall:

1. Develop or refine systems to minimize the risk of accidents or incidents within our facility or the surrounding area.
2. Plan and maintain a safe and healthy working environment, providing necessary information, instruction, training, and supervision to ensure the safety and well-being of our employees.
3. Enhance the awareness, skills, and competencies of our employees while continually improving our health and safety systems.
4. Comply with all legal obligations, relevant environmental regulations, and any applicable legislation related to Rotana Gold, as well as any affiliated organizations.
5. Implement essential precautions to safeguard the health of our employees and any individuals affected by our operations. We are committed to controlling and mitigating any potential incidents, accidents, or hazards from the outset, protecting both our assets and the property of others.

Rotana Gold has been conducting precious metals refining operations and gold bullion production in Turkey since 2023. Our company operates three facilities in Istanbul and employs a dedicated team of 20 individuals.

Rotana Gold is a proud member of the Responsible Jewellery Council (RJC), an organization dedicated to promoting responsible ethical, human rights, social, and environmental practices throughout the jewelry supply chain, specifically in the diamond, gold, and platinum group metals sectors.

The RJC has established a rigorous standard for the jewelry supply chain and reliable methods for verifying responsible business practices through third-party audits. As a committed RJC Member, we pledge to run our business in full accordance with the RJC Code of Practices. We are dedicated to incorporating ethical, human rights, social, and environmental considerations into our daily operations, business planning endeavors, and decision-making processes.

We commit to understanding, monitoring, and managing the Social Responsibility Policy for our responsible business activities at Rotana Gold.

Forced Labor
We do not employ any forced or involuntary labor bound by contract.

Child Labor
We adhere to methods and principles for employing child and young workers and do not employ anyone under the age of 18. (more details available)

Preventing Abuse
We do not apply any forms of corporate punishment and do not tolerate oral, physical, or psychological harassment or coercion.

Salaries and Payments
We ensure that all employees are paid at least the minimum salary determined by their department or as required by the law.

Preventing Discrimination
At Rotana Gold, we believe that employment is based on abilities and not on a person’s beliefs or characteristics. Therefore, we do not consider race, gender, religion, or disability when making employment decisions and do not discriminate in any way.

Work Health and Safety
We adopt a proactive approach based on risk analysis, encourage the participation of all employees in health and safety practices, and prioritize the overall health of our employees.

Environment
We are committed to preventing environmental pollution and reducing pollution at its source through environmental impact assessments.

Stakeholder Relations
We evaluate the social compliance activities of our supplier companies, follow up on evaluation results with action plans, and continuously improve our social compliance levels.

Rotana Gold Anti-Bribery Policy

1. Objective

The objective of Rotana Gold is to establish a clear stance against bribery and corruption, safeguard the company’s reputation, and adhere to anti-bribery and anti-corruption regulations, ethical standards, and universal principles. This policy aims to provide essential guidance to prevent bribery and corruption in all company activities and define the responsibilities and guidelines in this regard.

2. Scope

The Anti-Bribery Policy applies not only to our employees but also to all our business partners, including:

– All employees of Rotana Gold

– Employees and firms engaged in consulting, advocacy, and related services

– External service providers such as suppliers and subcontractors, along with their personnel

3. Definitions

Bribery: Providing financial or moral benefits directly or indirectly to an individual or another party within the framework of an oral or written agreement, with the intent of gaining an advantage. Bribery can take various forms, including cash, gifts, event invitations or tickets, debt forgiveness, or charitable donations.

Corruption: The misuse of acquired power associated with one’s position, either directly or indirectly, to gain personal material or moral benefits.

Bribery and corruption can manifest in multiple ways, including but not limited to:

– Cash payments

– Political or other donations

– Commissions

– Social privileges

– Gifts and entertainment

– Favorable hiring of relatives or friends

– Promotions

– Other vested interests

4. Authority and Responsibilities

The Board of Directors is responsible for establishing, implementing, and updating Rotana Gold’s Anti-Bribery Policy. Managers must ensure that business partners and employees under their supervision understand, implement, and uphold the principles outlined in this policy. All employees and business partners are obligated to comply with this policy and cannot be coerced into violating it under any circumstances. It is the responsibility of all individuals to report any breaches of anti-bribery and anti-corruption rules.

5. Policy

5.1. Bribery and Corruption

Rotana Gold staunchly opposes all forms of bribery and corruption, irrespective of their purpose. Engaging in bribery or corruption with third parties seeking to do business with Rotana Gold is strictly prohibited.

5.2. Gifts

A gift is a non-monetary item usually given as a business courtesy. Any gifts offered or given to third parties by Rotana Gold must be offered in good faith and without any conditions. Similarly, gifts should only be accepted in compliance with the same principles, and only symbolic gifts of significant material value should be accepted. Furthermore, the acceptance of gifts should be infrequent, and any accepted gifts must be reported to the company’s HR department and senior management through the immediate supervisor.

5.3. Facilitation Payments

Facilitation payments are not permitted for individuals and organizations covered by this policy to expedite routine operations or processes (e.g., obtaining licenses, documents, etc.) involving government agencies.

5.4. Donations

Rotana Gold may engage in social responsibility by making donations to individuals, non-governmental organizations, associations, foundations, universities, and public institutions operating in the fields of education, culture, art, environment, and sports.

6. Reporting Bribery and Corruption

All company employees are responsible for reporting situations or suspicions of bribery to their manager. Examples of such cases include:

– Attempts to bribe you or your colleagues

– Knowledge of personal or professional conflicts of interest

– Noticing irregularities in company records

– Providing benefits to customers or suppliers in violation of legal regulations

– Any attempts by organizations or individuals, inside or outside the company, to force you or your colleagues to act against this policy.

7. Sanctions for Misconduct and Violations

Employees are expected to embrace and adhere to the Anti-Bribery Policy. Any breach of this policy may lead to sanctions, including termination of employment, in accordance with internal regulations. Moreover, violations may result in legal consequences, including imprisonment, in many countries.

8. Training and Review

Rotana Gold is committed to educating all employees about bribery-related issues and ensuring relevant parties receive training to understand the principles outlined in this policy. The policy undergoes regular reviews to incorporate necessary updates, and any changes are communicated through official announcements. The latest version of this policy is readily accessible through the company’s website.

9. Record Keeping for Compliance

Rotana Gold’s accounting and record-keeping practices related to third parties, including customers and suppliers, must adhere to legal regulations. This includes:

– Accurate and reliable recording and preservation of all accounts, invoices, and documents related to third parties

– Prohibition of falsifying accounting or business records and ensuring the accurate representation of facts.